Essential Fax Features to Streamline Your Workflow
Your messages are handled entirely within our secure data center network. You do not need to invest in costly equipment for your business. You’ll never need to worry about who will fix it when it breaks, or what happens if your power goes out.
We maintain multiple fault tolerant architecture. Redundancy ensures that a single outage or emergency in any part of our system will never affect your message traffic. Our system is managed 24/7 by a highly trained support and technical staff.
The healthcare and insurance industries are particularly sensitive to secure messaging because they are bound by HIPAA – the Health Insurance Portability and Accountability Act. Essentially, HIPAA requires organizations that process personal information, like medical records, Social Security Numbers or a patient’s home address, to comply with certain standards for integrity, availability and confidentiality of that data.
In dealing with customers and clients, one size rarely fits all. Our system can adapt to individual situations and needs so that you can communicate to large groups using whatever method of delivery is right for everyone. Send and receive one message over fax, sms, and e-mail at the same time!
It is very important to us that we deliver every message for our customers, as quickly and safely as possible. We will track the status of our multiple networks and telecom partners to actively direct your message traffic based on congestion and call quality. This ensures that your messages will always arrive first, and correctly.
ISC Fax is headquartered in Milwaukee, Wisconsin, USA. We’re hardworking, friendly and we do what we say we’re going to do. Our current clients will tell you that what sets ISC Fax apart is our commitment to service. We’re available 24/7 because we know your need to communicate doesn’t end at 5:00 pm Central time.
We can archive and retain your message traffic for as long or short as you prefer. This makes it easy to comply with diverse regulatory requirements such as GDPR, HIPAA, and SOX. Archived information is always encrypted using state of the art algorithms and access controls to make sure that your sensitive data is protected against attack.
Barcode tracking represents the latest and most effective means of recording and measuring what happens to your outbound internet faxes. Fax barcode tracking is an ideal way to track and process responses to your business communications. If your outbound communication includes sending both fax broadcasting or (blast fax) and e-mail, ISC Fax’s e-mail tracking feature can be used to measure responses to the e-mail. Using this with other online fax features is a powerful way to send messages to anywhere in the world.
We can help you present a polished image to the outside world with custom form overlays, cover letters, and document templating. Your online fax features can be customized to your business needs quickly and easily.
Use our powerful and secure web control panel to review message traffic, archives, and track deliverability in real time. Administrative tools allow you to manage and configure almost every aspect of your service. Our online fax features can be tracked and managed with our control panel with ease.
With ISC Fax’s color fax feature, you can send color images directly from your PC to color fax machines and remote color printers. There’s no hardware to purchase. No software to install. Simply send us an e-mail with the color image attached. We’ll do the rest.
The ability to easily and reliably fax in color is especially critical for medical laboratories, for example, as it makes lab results easier to read. And with color faxing, complex graphs are more impactful.
.Fax Optical Character Recognition, or OCR, is a feature that allows you to manipulate or edit the text from faxes you receive electronically.
Most electronic faxes are sent as .tif images; a file format that cannot be edited. But ISC Fax’s OCR fax feature converts that inbound fax to plain text, allowing you to edit, copy or cut text from that fax message and import it into another file format, such as Microsoft Word, Excel or other programs.
Trusted by Leading Industries
Industries we serve
ISC Fax proudly supports a wide range of industries that require secure, reliable, and compliant communication solutions. From healthcare and legal to government, finance, and enterprise-level corporations, our technology is trusted by organizations where security and delivery matter most. With over 30 years of experience, we tailor our services to meet the unique needs of each sector we serve.
Health care
ISC Fax is HIPAA compliant and keeps patient data secure. We provide the ability to send patient information in a private, secure and reliable manner.
Emergency weather alerts
ISC Fax delivers weather emergency information via fax, email or text-to-voice to remote locations all across the Pacific and Caribbean oceans.
financial services
ISC Fax continues to help the financial services industry to transmit some of their most important and confidential business and legal documents via fax.
Attorneys & Law Offices
ISC Fax enables your team to fax from the office, court, or on the road. Respond quickly via email from any smartphone, tablet or computer.
Technical Specs
At ISC Fax, we prioritize reliability by using advanced smart routing technology that ensures your messages reach their destination—anywhere in the world. Unlike other services that rely on low-cost carriers or VOIP, our system automatically selects the most dependable delivery path and re-routes if needed. This results in significantly higher success rates and greater satisfaction for our customers.
Requirements: You just need an internet connection, you do not need any phone lines or other telecom services.
Security: Messages are encrypted for your protection. We always use the state of the art, strongest encryption possible. TLS 1.2, 1.3 and 256 bit AES are supported across all our standard interfaces. In addition, if you enable our optional message archiving, your messages are preserved using 4096 bit RSA encryption. You can also utilize a VPN.
Email (SMTP)
You can send and receive faxes from any standard email client, including Gmail and Outlook. Our software can also interface with your SMTP server to enforce transport encryption (TLS) and sender identity, for stronger security.
Rest (API)
Secure and Encrypted API for transmitting faxes from your application. Integrate quickly and easily into your custom code using our OpenAPI (Swagger) specification. That is available here: https://rest.iscgms.com/iscmessageservicerest_v3/
SOAP (API)
Secure and Encrypted API for transmitting faxes from your application. Integrate quickly and easily into your custom code using WSDL definition for code generation. All the details you need are right here:
https://api.iscgms.com/v4/
https://api.iscgms.com/v4/Help/
Electronic Data interchange
We can interface to your existing business systems to integrate faxing directly into your workflow. We support many protocols, such as SFTP, FTP-TLS, FTP over VPN, HTTP, SOAP, WebDAV, and SMTP. We support many standard formats such as XML,CSV, and fixed tables. We can also customize our EDI interface to match your preexisting or legacy data format.
